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Title
Text copied to clipboard!Pharmacy Operations Coordinator
Description
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We are looking for a Pharmacy Operations Coordinator to lead and optimize the daily operations of our pharmacy units. This professional will be responsible for ensuring the efficiency of internal processes, quality customer service, compliance with regulatory standards, and team management. The Coordinator will directly oversee activities related to inventory, medication control, customer service, and the implementation of strategies to improve store performance. Additionally, they will work closely with other company departments to align objectives and promote sustainable business growth. The candidate must have leadership skills, knowledge in pharmacy management, and the ability to solve problems quickly and effectively. The position also requires strict attention to current sanitary and regulatory standards, ensuring operational safety and compliance.
Responsibilities
Text copied to clipboard!- Supervise daily operations of pharmacies.
- Manage staff, promoting training and development.
- Ensure compliance with sanitary and regulatory standards.
- Control inventory and medication replenishment.
- Analyze performance indicators and implement improvements.
- Handle and resolve customer-related issues.
- Coordinate administrative and financial processes of the unit.
- Implement strategies to increase sales and customer loyalty.
- Ensure quality service and customer satisfaction.
- Maintain effective communication with other company areas.
Requirements
Text copied to clipboard!- Proven experience in pharmacy or drugstore operations management.
- Knowledge of pharmaceutical sanitary and regulatory standards.
- Leadership and team management skills.
- Analytical ability to interpret indicators.
- Good communication and interpersonal skills.
- Higher education in Administration, Pharmacy, or related fields.
- Availability to work in different units if necessary.
- Knowledge of pharmaceutical management systems.
- Proactivity and results-oriented.
- Organization and planning.
Potential interview questions
Text copied to clipboard!- Do you have experience managing drugstores?
- How do you handle compliance with regulatory standards?
- Describe your experience in team leadership.
- What strategies would you use to improve sales?
- How do you manage inventory control?
- How would you ensure customer satisfaction in a pharmacy?
- Do you have experience with pharmaceutical management systems?
- How do you handle conflict situations within a team?
- What is your academic background?
- Are you available to work in different units?
